Welcome to Game Retro Store at gameretrostore.uk. We take pride in offering classic titles, vintage-style merchandise, and unique digital content. Below is our policy regarding refunds and returns.

Digital Products

All digital downloads — such as classic game keys and retro magazine issues — are non-refundable once accessed, downloaded, or activated.

If you’ve experienced a technical issue or received a product that doesn’t match the description, contact us within 14 days of purchase at [email protected]. We’ll review the case and offer support, which may include a refund or replacement.

Refund Conditions

• The product has not been downloaded or activated.
• The request is submitted within 14 days of the purchase date.
• The item is faulty or different from what was advertised.

Requesting a Refund

To initiate a refund, email [email protected] with your order number, purchase email, and a short explanation of the problem.

Additional Notes

We do not provide refunds for mistaken purchases or change-of-mind decisions after content has been delivered. Please verify your order details before finalizing payment.

Our policy complies with the latest UK consumer rights for digital purchases.