At Game Retro Store (gameretrostore.uk), we offer both downloadable retro content and physical collectibles. Below is everything you need to know about our shipping and delivery process.

Digital Products

Most of our items — including downloadable games and digital magazines — are delivered via email within minutes of completing your purchase. Didn’t get it? Check your spam folder or contact us right away.

Shipping Physical Items

We also offer physical goods such as boxed editions, vintage accessories, and retro merch. When purchasing physical products:

• UK Delivery: 3–5 working days
• International Delivery: 7–14 working days
• Tracked shipping used when available; tracking details will be emailed to you

Shipping Fees

Shipping costs for physical items are calculated during checkout. Digital products do not incur any shipping charges.

Damaged or Incorrect Orders

If your order arrives damaged or incomplete, contact us within 7 days at [email protected]. Please include your order number and photos of the issue where applicable.

We pack and ship all retro gear with care. If something’s not right, we’ll make it right.